Aesthetic Services are now available

Privacy Policy

Effective Date: 18th June 2025

At Newshorn Dental Consult, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our clinics or interact with our digital platforms, including our website, WhatsApp, and online forms.

1. Information We Collect

We may collect the following information:

Personal Identifiable Information (PII):
- Full name
- Date of birth
- Phone number, email address
- Residential address
- National ID (if required for records)
Health Information:
- Medical and dental history
- Appointment records
- Prescriptions and diagnoses
- Treatment plans
Digital Data:
- IP address
- Device type, browser
- Pages visited on our website
- Messages sent through WhatsApp, online forms

2. How We Use Your Information

We use your information to:

Provide personalized dental care and treatment
Contact you regarding appointments, follow-ups, and reminders
Maintain accurate clinical records
Improve our services and patient experience
Respond to inquiries and customer service requests
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. We may share your data with:

Licensed dentists and healthcare professionals within Newshorn
Third-party service providers (e.g., secure appointment booking, billing platforms)
Law enforcement or regulatory authorities if legally required

All third-party services are bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data, including:

Password-protected electronic health records
Secure internet connections (HTTPS)
Limited access to patient information by authorized staff only

5. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent at any time (where applicable)
Lodge a complaint with a data protection authority

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Updates to This Policy

We may update this policy occasionally to reflect new services, laws, or changes in data practices. The revised version will be posted on our website with a new effective date.